FREQUENTLY ASKED QUESTIONS:

 

What areas do Adelaide Cream Delivery operate within?

Adelaide Cream delivery operates within the metropolitan area.
For any enquiries outside our delivery zones, please contact us as we are always happy to help out.

 

What are the delivery fees and rates?

Our checkout will automatically calculate the cost of the delivery depending on the zone you fall under.
Within 30 minutes of our base we charge a $15 delivery fee (Zone 1).
Outside 30 minutes but within 45 minutes the delivery fee is $30 (Zone 2).
Anything beyond 45 minutes will be assessed on a case to case basis.

 

If unable to complete your order at the checkout?

Your location is outside our delivery zones or we are closed.

 

What is the standard wait period?

We guarantee express delivery in under an hour.

 

What are our operating hours?

Our trading hours are as follows:
Monday – Thursday: Closed
Friday – Saturday: 5:00
Sunday: Closed

How do I receive my order?

There is a step-by-step process on our home page.
It is as easy as placing an order, receiving a tracking link of the drivers location and receiving your goods.

Contact us if you have any more questions or suggestions!

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